The clickbait resistance begins today

OR – Jaw dropping clickbait facts that will shock you!

Whether it was the US election results, the death of Fidel Castro, or the imminent release of Rogue One, rebellion has been on my mind lately. And it got me thinking, what is there about communications that needs a revolution? Well, with the pervasiveness of fake news in a post-truth world, maybe the first battlefront needs to be the information we consume. Continue reading The clickbait resistance begins today

4 ways to demonstrate PR ROI

Public relations is maturing into its own recognized discipline, with more formal education programs, professional associations and development opportunities. Organizations are coming around as well. PR pros are showing up more and more at the senior leadership table, able to contribute to the decision making and priority setting of the company. All good things.

But the big question mark that hangs over our heads is: how do you measure your effectiveness? Continue reading 4 ways to demonstrate PR ROI

3 communications lessons learned from Trump’s campaign

Wow. We woke up in a new world this morning. I know that I’m still the same person, and yet everything has changed. Plus, I have this big serving of crow that I need to eat for breakfast.

Trump surprised me. He surprised the media, surprised the pundits, surprised the pollsters and surprised the world as he emerged victorious at the ballot box. How did he do it? How did he cruise under the radar of the mainstream for so long and beat a system that was supposed to be rigged against him? Continue reading 3 communications lessons learned from Trump’s campaign

10 quotable quotes on communication

We don’t often connect Albert Einstein [pictured above] with insights about communications, but as one of the most brilliant minds in the last century, I think it’s fair that we at least hear him out. I often draw on minds greater than my own to help me get a point across, for if there is one truism in this world, it’s that it has all been said and done before.

So, whether you’re looking for guidance, inspiration or validation, quotes from notable communicators can be just the thing to remind you why you got into public relations and communications in the first place. Continue reading 10 quotable quotes on communication

The slow demise of paper.li

There was a time, in the not-so-distant past, when paper.li was a powerful tool for those with interests and hobbies to aggregate pertinent news and social media musings from thousands of sources into a neat, tidy, and branded online newspaper. It was great! The options were plentiful, the integration with other distribution channels was seamless, and most of the content was relevant. Continue reading The slow demise of paper.li

Trinkets & Trash: A Tradeshow Survival Guide

In all my years in communications and public relations, I must have been to hundreds, if not thousands, of tradeshows and conferences. I have attended them as a delegate, as a presenter, and working the trade floor.

It’s in the booth that the rubber meets the road. That is where the comms work you’ve done around your company’s brand is proven true or false. In an instant, customers will form an opinion that will last years. If it’s a good impression, they will let a few colleagues know.  If it’s a bad experience, they will tell everyone they’ve ever met not to do business with you, then jump on social media and make sure the rest of the world is also well aware!

On that note, have a read of these handy tips for when you’ve been tasked with a major tradeshow. Continue reading Trinkets & Trash: A Tradeshow Survival Guide

Taking the gloves off: how to defuse a war of words

Alright, so I’m a bit off schedule this week as it was a long weekend here in Canada, and I just could not bring myself to post a half-hearted blog that would essentially be filler. So, without further ado, let’s get rolling on this week’s topic …

In public or in the boardroom, between the clearly marked borders of unethical decision making, workplace bullying, harassment, and generally not being a good person, is a blurry middle ground that many have found themselves trapped in. It was a fleeting mistake; a trivial matter that escalated out of control; a heated argument that reflects poorly on everyone involved. For simplicity’s sake, let’s call it “Unprofessional Conduct”. Continue reading Taking the gloves off: how to defuse a war of words